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Welcome to SMSLive
Businesses today need to communicate with their employees, customers and other stakeholders on a regular basis. Organisations run on mature processes and these processes need and also generate information on a regular basis. Sales, admin, marketing, logistics all need critical information on a real time basis. This information is already available in the servers, ERP systems and other backend MIS. SMSLive works on mobile enabling these key business processes on a real time basis.

Companies today require a new media of communication that can be used effectively in order to reduce the overall cost of communication and enhance productivity at work and operational efficiency.

SMSLive provides a communication platform which is flexible, scalable and cost-effective so that it can mobile-enable a few business processes already running at the back-end in the shortest possible time. The communication platform creates possibilities of sending in automated, manual and scheduled form, SMS from an internet-enabled computer system to a mobile phone in the field. In addition, authorised people with mobile phones are able to send information to back-end systems via SMS.

Updates

TRAI Update 26th Oct 2011

As many of you may be aware, on the evening of October 25 TRAI released a new regulation concerning sending of promotional messages. In TRAI's on-going efforts to significantly curtail promotional SMS, they have announced that all such messages will be subject to a 5 paise fee per message .

Call Back Service (CBS)

SMSLive to introduce Call Back Service (CBS) Call Back ServiceCall Back Service (CBS) or some calls is Missed Call Service (MCS) allows your customers to contact you without incurring any charges. The main benefit of CBS is that, none of the party need to pay premium charges unlike the Toll-Free incoming numbers where the called party is charged for receiving calls. The main benefit of using ZNI's CBS is our Call Management Panel which keeps tracks of each and every call, each follow ups, spam lists and many more. To know how CBS works .

Voice SMS

SMSLive to Introduce Voice SMS in your own voice (or any pre-recorded audio message, including music) or use our Text-to-Speech engine and Send Voice SMS (IVR based) to landline & mobile phones in India.

New Features
SMSLive is glad to update all of introducing new functionalities against the bulk messaging service offered by it, abiding by the TRAI regulations.

1. DND (Do Not Disturb) Auto Filter functionality
This option has been introduced in support to Non-DND route of SMSLive for promotional messages. The option prevents the sender/s from loosing SMS credits while pushing message in bulk from SMSLive service. When a message is pushed to mobile numbers, the numbers are first automatically filtered (checked for latest record of DND registration) and then pushed only to mobiles with numbers not registered as DND.

2. Optout functionality
This option has been introduced in support to Transactional message/s sent to the recipient/s by the sender/s. The "OptOut" option is offered to the recipient/s in order to stop receiving messages from the Transactional route of SMSLive. SMSLive provides a robust support to its bulk SMS Users by automatically preventing them from sending any further transactional message to the recipient/s, who have shown an unwillingness to receive further message by choosing to "OptOut".

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